Privacy Policy Overview
Your information is protected and treated with care
Our Privacy Commitment Statement
This Privacy Policy describes how we collect, store, and use your personal information when you interact with our website and services. We act in accordance with Australian privacy laws and best practices.
By using our website, you acknowledge the collection and processing of your information as outlined here. We are committed to handling your data with respect, transparency, and security every step of the way.
Personal Data Collection Details
We may collect information you choose to share when contacting us, requesting consultations, or filling out website forms. This information is collected solely for the purposes stated in this policy.
You Provide Data Directly
- • Contact details submitted via our forms.
- • Communications sent directly through email or phone.
- • Feedback or voluntary survey responses.
- • Profile details shared in consultations or meetings.
- • Enquiry and message content sent to our team.
Automatic Data Collection
- • Basic device details such as browser type and language set.
- • Usage statistics and interaction events on our site.
- • Cookies and session data for site operation purposes.
- • General region or city information provided by your device.
- • Error reports to maintain technical reliability.
How Your Data is Used
We use collected data to communicate with you, reply to enquiries, improve our services, and meet applicable legal obligations.
- • Enabling your requests for information or consultation.
- • Facilitating communications and collaborations.
- • Responding to questions and providing support.
- • Improving website usability and security.
- • Complying with government regulations and laws.
- • Analysing website interactions for service improvement.
- • Managing your preferences for communications and cookies.
Your Rights: We respect your privacy and provide access, correction, or deletion upon request, per Australian law. Please contact us to exercise these rights without delay.
Information Sharing Practices
We do not sell or rent your personal information. Information may be shared with trusted service providers strictly as needed to fulfill your requests or comply with legal obligations.
Third-Party Service Providers
Certain technical or support services may access information to help deliver our site or services. Each provider is vetted for privacy compliance.
Legal Requirements
Information may be shared only if required by law, valid court order, or government agency.
Anonymous Usage Statistics
Aggregate and non-identifying data may be used to monitor site performance and trends.
Your Privacy Rights
You may request access to, update, or deletion of your data, and can object to processing at any time per applicable regulations.
- • Request a copy of your stored personal details.
- • Ask for inaccurate or incomplete data to be corrected.
- • Ask for the removal of your personal information.
- • Request transfer of your data where feasible.
- • Object to certain processing operations.
- • Request limitations on how we process your information.
To exercise your rights or if you have questions, email or write to the contact listed below. We respond promptly to all data requests.
How We Protect Data
We employ reasonable technical measures to protect your data, with access limited to authorized personnel only.
Technical Security Safeguards
- • Encrypted connections safeguard website traffic.
- • Secure data storage solutions prevent unauthorized access.
- • Firewalls and threat monitoring tools safeguard infrastructure.
- • Regular vulnerability assessments of systems.
Organizational Safety Steps
- • Employee privacy awareness and regular training.
- • Clear internal data management policies.
- • Strict access controls for sensitive information.
- • Formal incident response protocols in case of breach.
How Long Data is Kept
Personal information is stored for as long as necessary to fulfill service requests, meet legal requirements, or until deletion is requested by you.
- • Account information is retained only as long as your engagement is active.
- • Consultation notes are held for ongoing support unless deletion is requested.
- • Email and message history is stored for audit and service follow-up.
- • Transaction details retained for regulatory compliance only.
- • Preferences for marketing communications are refreshed regularly.
Retention periods reflect service needs and legal constraints.
Data Transfers Outside Australia
Some data may be processed on servers or by providers outside Australia, but only where protection and legal standards are met.
- • Standard contractual clauses for international transfers.
- • Data minimization and security requirements enforced.
- • Vet non-Australian providers for privacy compliance.
- • Regular review of protection mechanisms.
Cookie Usage and Preferences
Cookies help us understand website use and improve user experience. You can customize or decline cookies in your browser settings at any time.
Types of Cookies in Use
- • Required for essential website security and operation.
- • Help us analyse how you interact with our site.
- • Store your preferences and settings for convenience.
- • Enhance specific features or remember your choices.
You may block or delete cookies, but some functionality may be affected.
Policy Updates and Changes
We review and update our Privacy Policy to reflect legal or business requirements. Policy updates will be posted here.
- • Notice provided for material policy changes.
- • Updated date is shown at the page top.
- • You can contact us anytime for clarification.
- • Ongoing use means acceptance of changes.
We recommend periodic review for updates.
Contact About Privacy
Email or write with questions or requests related to privacy.
Ivoranexilo
Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61 8 7362 9432
Email: content@ivoranexilo.com
Last updated January 7, 2026
Effective January 7, 2026